Privacy Policy

Effective Date: 1/1/2025

 

Polar Fox Technologies LLC ("Polar Fox APU," "we," "our," or "us") is committed to protecting the privacy and security of our customers' information. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, use our products, or interact with our services.

 

1. Information We Collect

 

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and other details provided during warranty registration, customer inquiries, or purchases.

• Transaction Information: Details of purchases, warranty registrations, and service requests.

• Technical Information: IP address, device information, browser type, and usage details when interacting with our website.

• Cookies and Tracking Technologies: Information collected through cookies and similar tracking mechanisms to enhance website functionality and user experience.

 

2. How We Use Your Information

 

We use the information collected for the following purposes:

• To process purchases, warranty registrations, and service requests.

• To provide customer support and respond to inquiries.

• To improve our products, website, and services.

• To send updates, promotional offers, and company news (with your consent).

• To comply with legal obligations and protect against fraud or unauthorized activity.

 

3. How We Share Your Information

 

We do not sell or rent your personal information. However, we may share information in the following situations:

• With Service Providers: Third-party vendors that assist in processing payments, providing customer support, or improving our services.

• With Authorized Dealers and Installers: To facilitate product servicing and warranty claims.

• For Legal and Compliance Reasons: If required by law, regulation, or to protect our rights, customers, or operations.

 

4. Data Security

 

We implement appropriate security measures to safeguard your personal information against unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

 

5. Your Privacy Rights

 

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• The right to access, correct, or delete your personal data.

• The right to opt out of marketing communications.

• The right to restrict or object to data processing in certain circumstances.

 

To exercise your rights, please contact us at info@polarfoxapu.com.

 

6. Data Retention

 

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

 

7. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

 

8. Changes to This Privacy Policy

 

We may update this policy from time to time. Any changes will be posted on our website with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.

 

9. Contact Information

 

If you have any questions or concerns about this Privacy Policy, please contact us at:

 

Polar Fox Technologies LLC
1120 High Ave SW, Canton, OH 44707
www.polarfoxapu.com
Email: info@polarfoxapu.com